Last Updated: 01 Feb 2020


This website is owned and operated by Just Ask Max Ltd. Our company information is at the end of this document.


Capitalised terms have the following meanings in these terms and conditions:

a) “Content” - all information of whatever kind (including account profile, images, photos, videos, posts, messages etc), published, stored or sent on or in connection with our Service.

b) “Member” – a registered user of our Service (whether or not a subscriber).

c) “Service” – our website, the services we offer by means of our website and any related software and services.

d) “User” – any registered or unregistered user of Service.

Applicability of terms and conditions

Please read these terms and conditions carefully. They replace any previous versions. By registering on or using our Service you agree to be bound by these terms and conditions. These terms and conditions are available in the English language only.

Changes to the terms and conditions

We may change these terms and conditions by posting the new version on our website. You will be bound by the revised agreement if you continue to use our Service following the effective date shown. You will be notified when any changes occur.

If you have a subscription and you don’t agree to the changes (provided that they are neither minor nor required by applicable law or regulations), you can end your subscription by giving us notice by emailing us at contact@justaskmax.com. If so, we will refund any advance payments referable to the period after your termination.


www.justaskmax.com is owned and operated by Just Ask Max Ltd (“we”), trading as Just Ask Max.

The information contained in this website is for general information purposes only. The views and content expressed on this website are purely opinions of the authors only and should not be construed as advice.

While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place or action you take on such information is strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

We are never compensated to provide opinion on products, services, websites and various other topics. Where product recommendations are made, these are made on merit alone. Any product claim, statistic, quote or other representation about a product or service should be verified by yourself with the manufacturer or provider directly.

If you have any questions regarding this policy, or your dealings with our website, please contact us here: contact@justaskmax.com

Forming a contract with us

By registering on our Service, you enter a legal contract with us for membership of our Service. A legally binding contract is formed if we accept you as a member of the service. (This is in our discretion – see below). Note that any subscriptions you take out are part of this contract and subject to the then-current version of these terms and conditions. We grant you a limited personal non-transferable right to use our Service on any applicable device owned or controlled by you subject to these terms and conditions.

30 Day Money Back Guarantee (“cooling off”)

If you live in the “European Economic Area”, you have the right to cancel this contract within a set duration after becoming a member of our Service, subject to the provisions set out below.

You have the right to cancel this contract within 30 days without giving any reason.

The 30 Day Money Back Guarantee expires after 30 days from the date of you joining as a member. After this time, you still have the right to cancel but the full money back guarantee will not apply.

The cancellation period will expire after 14 days from the day of the conclusion of the contract. Where a cancellation request is not submitted to us, your membership will automatically renew at the end of each period indefinitely.

You may opt-out of renewing your subscription by emailing us at contact@justaskmax.com. We will ensure that your subscription is not renewed as long as this request is received at least two business days prior to the date upon which your subscription was due for renewal. If you do not make your request at least two business days ahead of your renewal date, then the payment for your renewal subscription will be processed.

To exercise the right to cancel, you must inform us by emailing us at contact@justaskmax.com. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

In the interests of improving our business, we reserve the right to contact you after any cancellations to request feedback on our Service. It is up to your discretion whether you provide this feedback or not.

Effects of cancellation

If you cancel this contract within the cooling off period defined above, we will reimburse to you all payments received from you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction (if feasible), unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

If you requested us to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated to us your cancellation of this contract in comparison with the full coverage of the contract.

Once you cancel you will no longer have access to the Service, including all content and community resources, once your current membership period is completed.

Who can use our Service?

You must not use, or attempt to register on, our Service if:

a) you are below 18 years of age;

b) display of or access to any aspect of this Service is illegal under the laws (if applicable) of the country from which you are accessing the Service (e.g. because the country does not permit such a Service or display of or access to such material at all or because you are under the relevant age limit in that country); or

c) you have been convicted of any offence, or subject to any court order, relating to assault, violence, sexual misconduct, harassment or dishonesty. Any breach of this clause is a serious breach of this agreement.

We are a private membership Service. Access is only with our permission. We may for any reason decline to accept anyone as a Member.

Who can use our Service?

You must not use, or attempt to register on, our Service if:

a) you are below 18 years of age;

b) display of or access to any aspect of this Service is illegal under the laws (if applicable) of the country from which you are accessing the Service (e.g. because the country does not permit such a Service or display of or access to such material at all or because you are under the relevant age limit in that country); or

c) you have been convicted of any offence, or subject to any court order, relating to assault, violence, sexual misconduct, harassment or dishonesty. Any breach of this clause is a serious breach of this agreement.

We are a private membership Service. Access is only with our permission. We may for any reason decline to accept anyone as a Member.

Acceptable use of our Service

You agree that you will not in connection with the Service:

a) breach any applicable law, regulation or code of conduct;

b) publish or send any Content (including links or references to other content), or otherwise behave in a manner, which: 

  • is defamatory, threatening, harassing, invasive of privacy, racist, hateful, discriminatory,            misleading, abusive or deceptive;
  • infringes any intellectual property or other rights of others;
  • involves phishing or scamming or similar; or
  • we otherwise reasonably consider to be inappropriate;

c) impersonate any person or entity in order to mislead others;

d) publish or send any Content which links to any third party websites which are unlawful or contain inappropriate Content;

e) sell access to the Service;

f) use the Service to provide a similar service to third parties or otherwise with a view to competing with us;

g) sell advertising, sponsorship or promotions on or in connection with Content;

h) use the Service for junk mail, spam, pyramid or similar or fraudulent schemes;

i) do anything which may have the effect of disrupting the Service including worms, viruses, software bombs or mass mailings;

j) do anything which may negatively affect other Users’ enjoyment of the Service;

k) gain unauthorised access to any part of the Service or equipment used to provide the Service;

l) use our Service to provide, or with the intention of providing or offering any Commercial service (without our explicit written consent)

m) use any automated means to interact with our systems excluding public search engines; or

n) attempt, encourage or assist any of the above.

You must comply with any rules or requirements on our website.

Your Content

You are responsible for your Content. You promise to us that you have (and will retain) all rights and permissions needed to enable use of your Content as contemplated by the Service and these terms and conditions.

You must ensure that your profile and any other Content is and remains complete, accurate and is not misleading in any way and that you will update it so that it remains so.

It is your responsibility to make your own backup of any Content stored within the Service to protect you in case of loss or damage to such material. We are not responsible for such loss or damage. We reserve the right to place advertisements adjacent to or within your Content. We retain all revenue from such advertisements.

We may irretrievably delete all of your Content if this contract ends. You should make a backup of any Content that you wish to keep.

Any Content (images, videos, cam feeds, etc.) that you publish must be only for the purposes of meeting or interacting with other Members and must not be published through our platform for any other reason.

Our Forum, Other Users and Their Content

You agree to abide by our Community Rules (listed on our Forum) at all times. We reserve the right to update these rules from time to time. We will notify you of any significant changes.

We may in our discretion carry out User and content moderation steps but we do not guarantee to do so. Even if we do so, such steps are not foolproof. We do not endorse or recommend any Users or their profiles or other Content. You deal with other Users at your own risk. We accept no legal responsibility for the accuracy of, or otherwise in relation to, any such Content or in connection with any dealings between Users. It is your responsibility to carry out careful and detailed investigations before dealing with other Users including use of or reliance on their Content. You should not assume that any Content from another User is accurate and be aware that a person may not be who he or she claims to be.

All content posted by users are the personal opinions of that particular User and do not represent any affiliation with Just Ask Max Ltd, nor do we endorse any content posted within the forum. Any advice that you decide to accept from any other User is done so entirely at your own risk, we cannot verify or validate Users content and accept no liability for damages encountered as a result of acting off any another Users content or guidance.

You must not under any circumstances publish or send any Content which:

a) involves an image of any person under 18 (or any higher applicable age of consent in countries outside the UK); or

b) enables any person under 18 to be identified or contacted (eg name, address, email etc).

In the case of those over 18 (or higher applicable age of consent), you must not publish or send any Content (including images) which enables those persons to be identified unless you have obtained their explicit written consent to the image / information being provided as well as to our privacy and cookies policy.

We reserve the right without notice or refund to reject, suspend, alter, remove or delete Content or to disclose to the police or other relevant authorities or to a complainant any Content or behaviour if it is the subject of complaint or where we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or where required by law or where requested by the police or other appropriate authorities.

It is your responsibility to decide which Content to publish or send (subject to these terms and conditions). We do not accept responsibility if your Content is misused by others as this is outside our reasonable control. Do not send or publish any Content if you are concerned that it may be misused.

You acknowledge that in using the Service you may be exposed to inappropriate Content or behaviour. If so, please contact us by emailing us at contact@justaskmax.com or using the contact form provided on the site. If appropriate, you should seek relevant external help, for example from law enforcement authorities and/or stop using the Service.

Third party services / advertising / websites

We may display third party-provided services or display third party advertising within our Service and/or link to third party websites which may be of interest to you. We do not recommend or endorse, nor are we legally responsible for, those sites or services. You use them at your own risk.


If we ourselves provide any guidance or other general information on our Service, we cannot guarantee that it is accurate or up to date and we do not accept legal responsibility for it. Before acting on such information, you must make your own appropriate and careful enquiries including as to its accuracy and suitability for your purposes.

Your account

Your account is for your personal use only and is non-transferable. You must not authorise or permit any other person to use your account. You must take reasonable care to protect and keep confidential your password and other account or identity information. You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a password. You are responsible for third parties who use your account or identity (unless and to the extent that we are at fault).


While parts of our Service are available to Users free of charge, certain features are available only to Users who upgrade to become a member. Upgrades can be acquired at the prices, for the periods and by the payment methods specified on our Service. Payment is in advance. The prices shown on our website include any applicable VAT unless we say otherwise.

Functioning of our Service

We do not guarantee that the Service will be uninterrupted or error-free. We are entitled, without notice and without liability (a) to suspend the Service for repair, maintenance, improvement or other technical reason and (b) to make changes to the Service. If the service is interrupted, and you have Upgraded, we will extend your pass by at least the duration of any interruption.

Ending, suspending or restricting this contract

You may at any time end this contract (i.e. stop being a “Member”) by deleting your account in accordance with the instructions on our Service. (This doesn’t entitle you to a refund unless you have “cooling off” rights, explained above.)

We are entitled at any time to end this contract at any time for any reason, whether with or without notice. If so, we will refund in full any fees already paid which relate to the period after termination.

We are entitled at any time end this contract whether with or without notice and without refund if we terminate our Service as a whole. We are entitled at any time (with or without notice) to end this contract or suspend part or all

of our Service or impose temporary or permanent restrictions (see below) if:

a) you have not complied with any verification requirements; 
b) any message you send triggers our automated spam filters; 
c) we have reason to believe that y​ou have breached our terms and conditions; 
d) any fees due to us are unpaid / unjustifiably charged back; 
e) we think that it is necessary to protect us or others; or 
f) we are required to do so by law or appropriate authority. 
g) we believe that this action is in the best interests of the community 

If we end the contract, we will refund subscription payments relating to the period after termination provided that you send a letter to our registered office (see below) requesting a refund. There will be no refund for the period of any suspension or restriction. The restrictions above include: preventing you from changing your account profile, accessing the members forum and from making comments on the site.

If this contract ends: Your right to use our Service and all licences are terminated. We are entitled to delete all of your Content. Existing rights and liabilities are unaffected. All clauses in this contract which are stated or intended to continue after termination will continue to apply. You must not attempt to re-register (e.g. under a different name or email address) or continue to use our Service if we have given you notice of termination / suspension / restriction (until any suspension / restriction is lifted).


Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents.

We shall not be liable for any loss or damage caused by us or our employees or agents in circumstances where:

a) there is no breach of a legal duty owed to you by us or by any of our employees or agents; 
b) such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract); 
c) such loss or damage is caused by you, for example by not complying with this agreement; ​or 
d) such loss or damage relates to a business of yours.

You will be liable for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement or misuse of our Service (subject of course to our obligation to mitigate any losses).

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

Intellectual property rights

The intellectual property rights in all material used on or in connection with our Service are owned by us or other Users. For your personal use only, you may view such material on your device. You must not otherwise use such material including copying, selling or adapting it or taking extracts from it without our specific prior written consent.

You must not collect, scrape, harvest, frame or deep-link to any Content on our Service without our specific prior written consent. You must not circumvent or otherwise interfere with any security related features of the Service or features that limit or prevent copying of Content or which restrict use of Content.


You acknowledge and agree that we may process your personal information in accordance with the terms of our privacy policy which is subject to change from time to time.

Events outside our control

We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third party telecommunication failures.


We may transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that your rights under this agreement are not prejudiced. As this agreement is personal to you, you may not transfer any of your rights or duties under it without our prior written consent.

English law

This contract is under English law and any disputes will be decided only by the courts of the United Kingdom. You may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/consumers/odr/.


If you have any complaints, please contact us by emailing us at contact@justaskmax.com.

Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, the rest of the agreement shall continue to apply. A person who is not a party to this agreement shall have no rights to enforce this agreement except insofar as expressly stated otherwise. The parties are independent contractors and, except as otherwise specifically stated above, nothing in this agreement constitutes any party as agent, employee or representative of the other.

Company name: Just Ask Max Ltd

Country of incorporation: England.

Registered number: 12747306

Registered office and contact address: 7 Barnes Street, Limehouse, London, E14 7NW

Please contact us by emailing us at contact@justaskmax.com.

VAT number: 362 6089 86